General

General

• Is confidential / personal post opened?
• How do I pay directly in PEAX?
• Is my data protected?
• How do I receive my company mail digitally?

Tutorials

• Tutorial: How do I create a Business Account?
• Tutorial: How do I set up PEAX mail forwarding for an association or company?

Account and Team

• How do I manage my subscription? (Upgrade, downgrade, cancel)
• How do I invite more people to use the account?
• How do I activate my company’s account?
• How do I create an business account?

Mail distribution

• What happens with the uploaded documents? How are the uploaded documents distributed?
• Can I delete distribution groups?
• What happens to documents that have been assigned to individuals who no longer have access to the business account?
• Why is there a separate section for mail distribution? Who has access to this?
• How do I return a document?
• Which documents run through mail distribution?

See all 13 articles

Mail distribution

• Are there different authorisation levels?
• What permissions do I need to invite other people?
• What permissions do I need to change the settings (company address, login ID, etc.)?
• Which functions can be restricted by authorisations?
• How do I create an authorisation group?
• Which subscription includes authorisations?

See all 9 articles