PEAX Support

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Are orders regarded as delivered in the PEAX portal?

PEAX and our partners are legally authorised by our customers to receive, open and scan both unregistered and registered post.

Officially, in our view, all orders received by our scanning centre are to be deemed legally received by an authorised third party. What happens to the documents following delivery is therefore irrelevant to the legality of the order.

We do, however, endeavour to ensure that the customer is notified when registered post is received and in particular of any orders. In short: PEAX may be legally bound to open orders.

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