PEAX Support

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What functions does the PEAX APP offer me?

 
Receive mail, pay invoices, store documents securely: PEAX is a one-stop solution for handling and keeping track of all of your administrative tasks – anytime and anywhere. The app complements the PEAX portal and helps you organise your correspondence even better. Documents can easily be scanned using the app and uploaded directly to the portal. Say goodbye to a mountain of paper and the tiresome search for documents and say hello to PEAX!
 
  • DIGITAL POSTBOX
    The postbox of the future is digital! Have your letters and invoices sent directly to your digital postbox and finally keep track of your affairs.
  • SECURE AND FLEXIBLE PAYMENT
    Your PEAX portal allows you to manage your invoices with ease. Payment orders and corresponding duedates are entered automatically. The invoices can be paid directly in the App.
  • SMART ARCHIVE
    Your PEAX portal allows you to manage your invoices with ease. Payment orders and corresponding due dates are entered automatically. The invoices can be paid directly in the App.

Operation

Navigate your way around the cockpit in the usual way. The following areas are available: Postbox, Invoices, Payment, Archive, Uploads, Contacts, Profile, Stream and Recycle Bin.

  • Login: Easy login, also with Touch ID.
  • Scan/upload document: Click on 'Scan document' and scan the desired documents. A blue border will
    appear around the document once it has been recognised by the system. Additional pages may be added. If necessary, you can also insert tags and enter a comment. Click on 'Upload' to upload the document to Uploads.

  • Postbox / invoices: This view displays all received documents in descending order by date. The
    document toolbar for editing, tagging, archiving, forwarding or moving documents to the recycle bin
    appears on swiping from right to left.
    In the detailed view, the activity history is displayed and there is the possibility to add comments. Invoices are directly recognized and can be paid directly with a few clicks.
  • Archive: All archived documents can be viewed in the Archive. The filter function helps search for
    specific documents.
  • Contacts: Under Contacts you will find an overview of sent and received requests. Contacts can be
    requested and confirmed with an optional message option.
  • Profile: Here you can find all important information about your person.

  • Stream: All activities and news will be shown here.
  • Settings: Under Settings (main menu, top left) you can select your preferred language and security and payment settings.
    Under Support you can find all FAQs and, if necessary, request assistance. 'Peaxen' means recommend. Here, a list of addresses from the address book are shown which can be used to invite
    people to PEAX.

Security

The PEAX app offers you the level of security you have come to expect from the portal.

Compatibility

• Requires iOS 9.0 or later. Compatible with iPhone

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